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Testimonials
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Dear Ms Huyen,
Our group are all safely back in Australia and I am sure that we all wish we
were still in Vietnam.
Thank you so much for your wonderful organisation for our group - there was not
a glitch in the arrangements and we all loved every minute.
The Metropole was a very good choice for a group, the Ginger Boat was
sensational and the Zephyr while not quite as homely as the Metropole was well
located in Hanoi.
Thank you for your patience with helping us to arrange our schedule. We hope to
have the chance to visit Vietnam again in the future and would certainly employ
the services of Aurora Travel to do so.
Kindest Regards
Lindy and Ben
Visited Vietnam in Jun 2008 from Australia
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Dear Ms Thuy Hai,
We are now back in the Philippines, and it is with nostalgia whenever we look
back to our short trip to Saigon. It was a very relaxing and informative tour
for us. Honestly, we were quite surprised by the smoothness of the trip, we
never imagined that, seeing that it was all arranged through series of emails
only. We're truly glad that we were directed to your website when I was browsing
the net.
The tour was very informative, from the Cu Chi Tunnel, War Museum, Reunification
Palace down to the Mekong Delta. Our stay in the Grand Hotel was also
satisfying, as the staff were all courteous and friendly. But the one person who
made the trip all the more worthwhile is Mr Hiep. He is just like a fountain of
information on Vietnam's history, it was quite amazing! Although we couldn't
keep track of every morsel of information he hands out, it was enjoyable just
listening to him spew forth all those data . It gave us a somewhat deeper
understanding of what happened in Vietnam during its tumultuous past.
He also taught us one life-saving skill needed to survive in Saigon: how to
cross the streets! Hahaha (the motorcycles seemed to appear out of nowhere!)
We would also want to thank our courteous drivers, Mr Vin and Mr Tien (I hope I
got their names right).
When we saw the pictures in the War Museum, I, for one, was deeply affected. I
never imagined the hardships that your people went through. It was deeply
moving, to the point that I have to take a break in between to collect myself,
lest I embarass myself there by crying.
Anyway, needless to say, it was quite a memorable trip. We hope to be back soon
to explore the other places in Vietnam. I have recommended your services to some
of my friends, hopefully, some of them might just make it there.
Again, thank you!
Be well always!
Roliza Parenia
rol_patenia@yahoo.com
Visited Vietnam in Apr 2008 from Philippines
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Dear Mr Tuyen,
I just thought that I should write to say a big thank you to you, your company,
and our amazing guides for showing us such great time in Vietnam and Cambodia.
I am sorry I haven't written sooner, adapting to life back at work after such a
great adventure has been far harder than I imagined. The two weeks we spent in
Vietnam and the few days in Cambodia will life on a long time in our memories.
You organised a smooth flowing tour and your choice of guides was perfect. We
learnt a lot about the country and its peoples through the insight of Mr Pham
Trung Dzung (North), Truong Thi Duyen (middle), and Thay (south). Please could
you send the guides our warmest thank yous.
We will definitely be recommending you your company and guides to our friends
and hope to be back again soon.
Kind regards
Peter and Saskia Duncan
psduncan@googlemail.com
Visited Vietnam in Apr 2008 from America
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Dear Ms Nga Nguyen and all at Aurora Travel,
Many thanks for all your help with booking our wonderful holiday to Vietnam. We
have the most fantastic time and loved every minute of our holiday. We would
love to come back soon, as we all think Vietnam is such an interesting country
and there is so much more to see and do that we did not even cover.
Everyone we met was just lovely and so helpful. All the arrangements you booked
from the hotels, tours and guides etc was just perfect. It is hard to say which
was the best part of the holiday, we enjoyed Hanoi & Halong Bay very much as
well as Hue which was fascinating and Mr Hoa was a terrific guide so
knowledgeable about all the Vietnamese history we found his tour very
enlightening. We also loved Hoi an and the beach was terrific for swimming which
we love to do. Ho Chi Minh is a bustling city and we got the hang of crossing
the roads eventually ! what an experience.
If we do visit Vietnam again we will certainly use your services and am happy to
recommend you company to anyone.
All the best and many thanks again,
Melissa Smith & family
melissa@davidsmith.com.au
Visited Vietnam in Apr 2008 from America
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Hello Ms Ton
We just wanted to tell you how much we enjoyed our visit to Vietnam and what a
great job you did with the Oscar and with our guide Nguyen Van Khoa. He was so
nice and fun and very informative. We really enjoyed her. The tour to the Delta
was also great as was that lunch when we stopped on the boat and so was the one
at the welcome center. All in all it was a really good time.
We will recommend you if we have any friends heading to Vietnam. If you need any
referral you are welcome to give someone my email.
Thanks again
Carolyn Henry
chenry9@carolina.rr.com
Visited Vietnam in Apr 2008 from America
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Dear Le Thanh Huyen/Ms
What a fantastic holiday! Everything went so smoothly and the guides were great.
The lunches were way above our expectations. We didn't realise that it would be
a real taste sensation of Vietnam! We expected simple light lunches, and were
surprised at the variety offered to us.
Your country was such a beautiful ,
interesting place to visit. At all time we felt safe, both with the drivers and
walking by ourselves around the cities and villages. Thank you.
Kindest regards, and fondest memories.
Lynne and Peter McMahon
mcmahon@exemail.com.au
Visited Vietnam in Apr 2008 from Australia
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Dear Ms. Huyen
My husband and I booked a tour of Vietnam with you in March and I wanted to let
you know how wonderful it was! Everything about the tour surpassed our
expectations! Our tour guides and drivers were fantastic. We especially enjoyed
being with Ha in Hanoi, who met us at the airport on our return from HoChiMinh
City even though he had another tour group at the time..it meant alot to us to
see his familiar face.Than, in Hue, was also a wonderful guide...When he sang to
us about his city Hue, we knew he loved it there...and so did we! Our guides all
knew the history of Vietnam so well, and were able to answer all our questions
(and we had alot of questions!)
Thank you for modifying our tour to include the extras i.e. going to Mui Ne and
also the Perfume Pagoda...both excursions we enjoyed SO much!
We loved Vietnam and are being ambassators for your country telling everyone we
know about it and encouraging our friends to go and to use Aurora Travel when
they do!
The hotels were just great..we enjoyed all our accomodations..Bill left his
eyepod in the computer room of the Anise Hotel and when he called to see if it
was there the hotel employee said a cleaning person had found it and turned it
in and Bill received it this week! That sure said alot about the honest people
who work there.
Thank you for planning such a wonderful trip for us! We will DEFINITELY book
with Aurora Travel again.
Sincerely,
William(Bill) and Carroll Castle
wcastle@sympatico.ca
Visited Vietnam in Mar-Apr 2008 from Canada
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Hello Ms Ton Binh
I am writing to thankyou and VietnamStay for helping us plan advise and book our
3 week holiday in Vietnam during March and April. We booked the entire content
of our stay through you over the internet using your website and email. This
included all internal flights, hotel transfers an hotel bookings and tours to
the Mekong Delta, Sapa and Halong Bay.
I must say at the outset that our group of four had a marvellous holiday in your
country. The service provided by your company was first class. All travel
arrangements went smoothly and your responsiveness to our request for a change
of late change in hotels in Hanoi (in order to experience a different part of
Hanoi City) was handled very efficiently by you. Being able to pay on arrival in
Ho Chi Min and then being able to pay for further services at your office in
Hanoi was very convenient.
Highlights of our trip include the trip to Sapa on the Victoria train where our
guide Ha took us on fabulous walks and took great care making sure our interest
was met with his in depth knowledge of the area. Our Guide Zoom Zoom (at least
that is what we called him) was a wonderful guide on our Halong Bay trip. He was
very knowledgeable and took us on great kayak excursions over the 3 days. The
Dolphin Junk was very comfortable and the food was fantastic.
Both Ha and Zoom Zoom were keen to make our visit very enjoyable and worked hard
to make sure the needs of our group were catered for.
I cannot speak highly enough of how our holiday was such a wonderful adventure
of history, beautiful landscapes and very friendly helpful local people.
Our trouble free holiday was due largely to your helpfulness Ms Ton Binh and the
professional services provided by VietnamStay. I would not hesitate to recommend
you to our friends.
Henrietta Bertram
barry.bertram@bigpond.com
Visited Vietnam in Mar-Apr 2008 from Australia
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Dear Ms Giang
So we are finally home, true but sad. We have enjoyed our stay very, very much
and what also should be mentioned is your arrangement, support and interest in
our well-being, it has been fantastic. None of our hotels or other arrangements
has been of disappointment; on the contrary they have fulfilled all our
expectations.
I’ll gladly pass this information to our friends and relatives for their future
need. We are already now planning for a return trip and I therefore wonder if
you have any possibilities to check and arrange international flights?
The international flights are the most expensive thing in our budget and if we
could “Shrunk” that expense it would make the whole thing easier. Vietnam
Airlines maybe?
Once again, many thanks for all your help!
The Persson family, Sweden
jorgenpersson@glocalnet.net
Visited Vietnam in Mar-Apr 2008 from Sweden
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Dear Ms Thuy Hai
 Thank
you for making my short trip to Vietnam a most memorable one. I truly did enjoy
every single part of my stay.
I look forward to returning next year to Vietnam with my family and will be
surely be using your company's services as I found them to be exceptional.
I wish you well and once again thank you
Michelle Thorburn
jms2205@iprimus.com.au
Visited Vietnam in Mar 2008 from Australia
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Dear Ms. Giang,
I would like to give some feedback regarding our Vietnam Stay in
January/February 2008 for the Vietnamstay.com website.
Vietnam is a wonderful country and we will return many times! It is even more
breathtaking that what you can see in the movies! It is super friendly and we
felt very welcome everywhere.
Interncontiental Hotel Westlake in Hanoi is well work every USD, it is an
amazing hotel!
We travelled from london to Hanoi, stayed there for a few days and then down to
Quy Nhon. The difference in the landscape is amazing but the landscape is
captivating. Quy Nhon is a wonderful place and we stayed at the Life Resort and
this is pure bliss for stressed Londoners! The spa is gorgeous, the food lovely
and the staff just great.
During our travel we booked parts through Aurora Travel in Hanoi who was a
helpful, friendly and very professional service. Everything worked like
clockwork and it made the journey so much easier.
It is hard to get better service anywhere! Communication was perfect and no
efforts spared to help find all the best possible options. Their network is
extensive and I would recommend them to anyone who is planning to go to Vietnam!
We can't wait to plan our next trip to Vietnam and see more of your beautiful
country!
Petra & Mike Hallstrom
petra.hallstrom@gmail.com
Visited Vietnam in Feb 2008 from England
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Hi Pham
Just wanted to send you a quick email to say thanks very much for an excellent
trip. We certainly appreciate all the work you put into customising our requests
and organising the schedule. The hotels were all very good, especially the Morin
in Hue & the Sofitel Metropole in Ha Noi.
We would also appreciate it if you could pass on our thanks to all the guides &
drivers, all of which were excellent & very knowledgeable of their areas.
The trip was informative and a good introduction to the South East Asia region,
of particular note were the floating markets in Can Tho, the Imperial Palace at
Hue and of course the Angkor complex at Siem Reap.
We have already passed on your details to a number of friends who have expressed
an interest in visiting, so hopefully at least some of them will actually make
the trip.
Thanks again
Mark & Sara Cole
Visited Vietnam in Mar 2008 from England
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Hi Giang, You may consider us very satisfied customers!
Long was excellent. He was always right on time (or early), communicated well,
made sure we were OK along the way, and represented your company and your
country really well.
Each of the drivers did an excellent job.
The Majestic Salute staff was very good. The suite we had the last night was
really nice. Had it been available for all the nights, I would have gladly paid
more to have the larger, nicer room.
Thanks again for the excellent job you did and for the consistently fast answers
to my emails. Feel free to give my email address to anyone seeking a reference.
Richard Hudson
Fayetteville, Arkansas, USA
Visited Vietnam in Mar 2008 from America
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Hola Gloria,
Gracias por tu correo y por tu cálida acogida. Ha sido un placer
conocerte.
En cuanto al grado de satisfacción, voy a puntuar de 1(muy deficiente) a 5 (excelente):
-Gestión de Aurora Travel (Gloria): 5
-Inforamación facilitada por Aurora Travel sobre Vietnam: 4 (bueno, aunque había
alguna incorrección sin importancia).
-Hotel Majestic: 4
-Servico de recogida de taxi en el aeropuerto: 5
-Servicio de traslado y recogida a Halong Bay por coche particular: 5
-Jasmine Cruise: 5 (sólo tiene un defecto y se lo dijimos en la encuesta que nos
pasaron y es que toda la información y actividades en el crucero lo hacen en
inglés hablado. No saben otros idiomas extranjeros. Si al menos dieran la
información escrita, se enetenderíua todo mejor, ya que hay gente que no habla
inglés pero si lee).
Saludos.
José María Osca
Españoles Visitados Vietnam en marzo 2008
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Hi Jody,
Firstly I would like to thank you very much for all of your help with my
accommodation and travel, I have just returned home from Vietnam and we all had
a Great time in your country.
 You should feel very proud of your country as it is one of the most beautiful
countries I have visited. We were lucky to do 2 tours with your company and
found both guides (Tom & Ha) great guys & very informative, please find attached
a photo of Ha who took us down to Ha Long bay.
Please pass on this photo as Ha was going to give me his email address, if he
wishes to write please give him my email address.
Again many thanks for all of your help & best wishes for the future.
Bob McKeon
Newsagency Sales Executive
nunu03@gmail.com
Visited Vietnam in Feb 2008 from Germany
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Dear Ms. Thuy Hai,
Now we are back in Sweden again and it´s cold outside. I would like to THANK
YOU very much for everything you have done for all of us. We are so grateful
!!! Also a big Thanks to our super guide Mr. Hiep, he was great. If any of our
friend or someone else we know would go to Vietnam I will recommend you and your
travel agency. (You are fanstastic!!)
Best regards and a big hug to you from all of us !!!!
Gunilla Lundgren
gunilla-lundgren@telia.com
Visited Vietnam in Feb 2008 from Sweden
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 Hola Gloria,
Te escribo para darte las gracias por las molestias y los detalles que
sabemos que has tenido con nosotros, quiero decirte que recomendaremos tu
agencia a la gente que quiera visitar Vietnam.
Te mando nuestra impresión de Vietnam, así como los sitios que mas nos han
gustado y una valuación del tour de tu agencia que creo que os puede interesar.
Te mando también algunas fotitos de Vietnam, hay fotos de los guias, si quieres
mandárselas seguro que les gustara, y si os gusta la fotografía meteros en esta
pag. web http://club.telepolis.com/calatea
se la cree a mi marido, podréis ver fotos de otros países en los que
hemos estado y algunos sitios de España para que así conozcáis un poco también
nuestro país, en la web metí fotos de Vietnam aunque hay algunas muy buenas de
gente vietnamita que no quise meterlas, pues no creo que les gustara verlas
colgadas en la web, me las quedare para uso personal.
 Impresión de Vietnam: Es un país con zonas muy bonitas, pero nos a quedado la
sensación de que la gente se mueve mucho por el dinero con el turismo.
Lo que mas nos gusto: Los mercados flotantes (delta del mekong), ruinas de My
son "dinastía cham" (hoian), Montañas de mármol presentación de los cinco
elementos básicos fuego,agua, madera, oro (Da Nang), de la ciudad purpura
perdida ((hue) destaco la tumba rey jade (Khai Dinh), rió Ttan Coc, Sapa hubiera
estado unos días mas me encanto la aldea de Cat Cat, (en sapa vimos una etnia
que no estaba en el itinerario pues estaba lleno de barro vimos una de las
siguientes si pudieras preguntar al guia cual para ponerle el nombre a las fotos
te lo agradecería), bahía de Halong (Hanoi) muy bonita pero el barco solo se
adentro una hora a pesar de que pasamos la noche en el junco me hubiera gustado
estar dos días mas para adentrarme mas en la bahía la comida nos gusto tenia
buena calidad y el servicio de los camareros excelente.
Me encanto ver Ho chi minh y el lago de la espada (Hanoi) en el tet estaban
preciosos y pasear a partir de las 00:00 en Hoi An después de los fuegos
artificiales por las calles viendo todas las casas abiertas con los altares, ese
olor a incienso que en esos días estaba por todo vietnam, y la gente quemando en
vol ropa y dinero de papel para sus familiares fallecidos... fue toda una
experiencia vivir el Tet
 (aunque casi me quede sin verlo pues levante de la cama
a Joaquín que ya estaba acostado, ese día creo que tenia algo de fiebre y en
cuanto llegamos al hotel después de cenar se acostó).
Tour Aurora: Los hoteles en general bien excepto el primero que en la habitación
no tenia ventada estaba tapiada, los mejores para nuestro gusto fue Thien Thai (hanoi)
- Hoi an hotel (hoian) la habitación los muebles estaban muy viejos aunque
bonita (el baño no nos gusto) el recinto del hotel con zonas verdes era muy
bonito - Chau long new wing (Sapa)
 bonita habitacion y bonito hotel. Destacar de
los hoteles del centro y norte que hace frió en las recepciones incluso en los
restaurantes tampoco tiene puesto algo de calor nos sorprendió un poco este tema
haciendo tanto frió ... aunque el de Sapa en la habitación tenia calor y te lo
agradecemos pues sabemos que la mayoría a no ser que sean de 4 estrellas no
tienen .. mas estando Joaquín constipado.
Los restaurantes En general bonitos y con buena calidad excepto en los que
estuvimos con la ultima guia Sara que era mas normales y de peor calidad, a
destacar Restaurante Kinh bac cool (ho chi minh) y restaurante Mekong rest stop
(delta del mekon en Chau Thanh, tien giang). Hubo un restaurante de paso
sencillo y muy vietnamita que nos gusto Hong ngoc (hanoi).
Guias muy agradables, a pesar del problema que tuvimos en las montañas de mármol
y el primer guia que nos dejo un plano y nos explico como ir al mercado Ben
thanh (visita que entraba dentro del tour, pero la verdad que sabemos movernos
bastante bien por los sitios a donde vamos, y no era tampoco nada de los mas
destacado), reconozco que el trato con nosotros fue excelente con todos los
guias.
Bueno Gloria sin mas me despido, un fuerte abrazo
Lourdes Jimenez
lcalatea@yahoo.es
Españoles Visitados Vietnam en febrero 2008
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To Mr. Pham and all the staff at Aurora Travel,
Thank you for a wonderful "Charming Indochina" tour. All the arrangements went
perfectly. The guides and drivers were always prompt and very knowledgeable. We
enjoyed getting to know each one a little, personally. The hotels were lovely,
some even exceptional. All the activities planned for us were very interesting.
We loved all the food, maybe a little too much because we managed to gain some
weight. Ho Chi Minh City was decorated spectacularly for Tet and we were lucky
to see the special concert on the giant stage beside the Opera House.
Most of all, though, we loved Vietnam and its people.
Gary and Marilyn Sutherland
Vancouver, Canada
gsutherl@shaw.ca
Visited Vietnam in Feb 2008 from Canada
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Dear Ms Thuy Trang,
Now that we are back in England, I just wanted to let you know that all the
arrangements you made for us went well. All the flights were on time save our
last one Hanoi to Hong Kong which was 4 hours late. The hotels were excellent -
especially in Hanoi, which was very well located. The visit to the Mekong was
interesting with your excellent guide. So thank you very much for your very
efficient service, which my wife and I really appreciated.
It was also good to meet you. We really enjoyed our visit to Vietnam. Sadly the
weather in the north was cold and wet which rather spoiled our visit to Sapa but
the train and the Victoria Hotel were excellent. My wife also enjoyed the
shopping......
Thank you again for making our holiday in Vietnam such a success - we are very
grateful
With best wishes,
Christopher Wolverson
RCWolverson@somerset.gov.uk
Visited Vietnam in Feb 2008 from England
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Dear Mr. Pham Tuyen,
I would like to thank you for the tour that was very well organized and your
team is very experienced.
Your country is so beautiful and has so many things to show.
We will recommend your company and your country to our friends.
In few years we will return in your country to see the places which we could not
see due to the short period of time.
I wish you all the best and good luck.
Felicia and Lulian
felicia.bourceanu@unicredit.ro
Visited Vietnam in Jan 2008 from Rumani
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