2005

 

Testimonials   Hello Mr. Tuyen Pham, I promised to let you know what we thought of the trip to Vietnam and I should start by saying that Ray & I had a wonderful holiday and we loved Vietnam.  The service you provided in booking the itinerary was first class and you were very quick to respond to my emailed requests and queries. We felt very comfortable about our trip after we met you to confirm the itinerary and collect tickets and vouchers. We were very happy with the quality of the hotels and the locations were very good. The private tours were all excellent with safe drivers and first class guides. The train trips were all good experiences and good value. Vietnam has a special place in our hearts and the mountains in Sapa are so beautiful and would have to be one of our favourite places in the world. Our experience with Vietnam Airlines was also excellent. We will recommend you, VietnamStay and Vietnam Airlines to our friends and contacts. Thank you for helping us to have a truly remarkable holiday in Vietnam. We will be back as we still have to see Halong Bay (which was cancelled because of typhoon Damrey) so we will do that on the way to China one day. I will contact you again when we are heading up that way. Thank you again. Fond Regards, Jenny & Ray Wilson - American nationality Visited Vietnam in Oct 2005 Wilsonjennykay@aol.com Hi Van, Please feel free to use this as a testimonial on your website. I booked accommodation and our tour to Halong Bay online with VietnamStay from Australia before we left. While I sometimes feel it's a risk booking travel over the internet I have no reservations in recommending VietnamStay. They were prompt, reliable, professional did everything they said they would do and were generally a pleasure to deal with. Halong Bay was amazing and Hanoi is a great Asian city. Warwick Burgess - American nationality Visited Vietnam in Oct 2005 wb@spaceinteractive.com.au Dear Thanh Binh, We are now safe and sound back in Norway and would like to thank you so much for all your help and assistance! We will recommend VietnamStay to all our family and friends. This was a premium solution for us. We really appreciated your rapid response to our many requests! We are used to arranging traveling ourselves, booking hotels as we go along, starting out with only the international flight. We have done this on many occasions, also with children, three year ago in Costa Rica, and seven years ago in Thailand and Malaysia. When we decided on a more pre-booked solution this time, it was do to the age of the children. They are now 8 and 11, and understand a lot more. We wanted to show them on beforehand where we were going, what we where to do - in more detail. Booking everything, takes away some flexibility. But if planning is good, it is a definite timesaver. On this trip we were very satisfied with the places we went to and the length of each stay. We would have done some minor adjustments, for instance shorten our stay in Halong Bay. We also would have liked more time in HCMC. We thought this was just another big and chaotic city, but after 30 days in Vietnam we were really up to it. We went to several markets, the Cu Chi tunnels and Mekong, but we would have liked to do a lot more. The war museum being one. Of the two, we will always like Hanoi better. Here we spent many days, but could easily spend more. Horison Hotel was a huge success, especially their buffet dinner, which the children loved, and the wine buffet,  that the parents loved ;) Hoi An Beach resort is our favorite spot. A very nice hotel, with a very nice and not to expensive restaurant. Hoi An town has a very nice atmosphere, and all the tailors - that was a lot of fun. We had to buy a new large suitcase in order to get everything home. We thank you so much for your flexibility in Nha Trang. I do not think you should sell Bao Dai to anyone (and I know, you did warn us). The place is worn down, the restaurant has no atmosphere. The beach was full of  litter, with a terrible view looking at container ships. Sunrise was the opposite, a lot more expensive of course. It did not have the atmosphere as Hoi An Beach resort, nor did it have a restaurant like Horison, but we really enjoyed our days here, snorkeling and mud bath being our most memorable experiences. In summary we are very fascinated by your wonderful country, not to mention all the wonderful people! Of all the places we have been so lucky to see so far, Vietnam has a special place in our harts. We hope to  be back, and if we will, we will be in touch with you! Again - thank you so much for all your help.  In case you have forgotten who we are, we attach a picture taken in Sapa. With best regards, Vidar and Terese, Erlend (11) and Maria (8) - Norway nationality Visited Vietnam in July 2005 faltin@uninett.no Dear Mr Tuan, Thank you once again to you and your staff who made our trip an unforgettable experience Elise and I enjoyed our time in Vietnam greatly and it was all due to the care and understanding taken by your tour guides and drivers. We would especially want to reinforce what a great job Chinh and Nguyen did to make our experience that much better through there knowledge and contacts in the respective cities to ensure we had a great time. We would like to give you permission to put our comments on your website and look forward to recommending your business to our friends and families for their trips to Vietnam. Elise and I will hopefully make it back in a few years time next stop for us will be Africa next year and then who knows after that. Kind Regards  Russell and Elise. Russell Spurrell & Elise Mangan - Australian nationality Visited Vietnam in June 2005 (Diversity Vietnam Tour with English speaking guide) russellspurrell@optusnet.com.au Please give this email to your General Manager and to Miss Nguyen, We want to thank your company "Vietnamstay.com" and especially Miss Hoai Van Nguyen for excellent service while planning our recent trip to Vietnam. We had a fantastic visit and will use your company again for our second trip. Miss Nguyen was very friendly and professional and helped us tremendously with our in-country flights. Please let her know we look forward to seeing her again. I've attached a photo of us with her in Hanoi. Best regards Bob & MaryLou Hoenig - American nationality Maui, Hawaii, USA Visited Vietnam in June 2005   Mr Tran Tuan, We really appreciate our tour in the North of Vietnam, and we'll keep it in mind for many years as a great memory. During this tour we've seen some magnificent sceneries, in Sapa with the rice fields, in Tam Coc for the dry Halong Bay. We've also discover the people's life in the mountains with the minorities, around and in Hanoi. This country is composed of different ethnics groups that have their own way of life, each one has a particularity and it's so interesting.  Our guide was really good, very interesting, very cultivated and his French was also very good.  You're travel agency is really competent and reliable.  I'll can only recommend it to all the people who want to travel in Vietnam.  I just added some comments on the feed back form to make the travel really perfect. Thank you again for the time you spent to organise and modify our tour. My writing is not so good in English... The next time I'll travel in Vietnam, I'll not hesitate to contact you again. Benedicte POURCHASSE - French nationality Visited Vietnam in June 2005 (Discover North Vietnam Tour with French speaking guide) bpourchasse@yahoo.fr  Dear Mr Tuyen Pham We would be very happy for you to use our comments on your website. So many times people make mistakes by choosing the wrong travel company and we were very lucky to have picked Vietnamstay first time and got it right and I wish that others will do the same. It is raining and 15 degrees C in Perth and I wish we were back in Vietnam!! Best wishes and hope we will travel to Vietnam again one day and will only use your services, Regards Pam Herron ------------------------ Good Morning Mr Tuyen Pham We have just arrived back in Australia and were very sorry to leave Vietnam, it is a very lovely country. I would like to say thank you for the travel that you arranged for us, we were all very happy with your services, everything that you arranged for us was completely trouble free, the accommodation you recommended in each case was perfect and in all but one place we were upgraded to the next level. Our trip to Sapa that you arranged was fantastic and the Bamboo was a very good choice, thank you. Our hotel at Hoi An was also an excellent choice. We would have no hesitation in dealing with you again as you were so very prompt and efficient and we appreciate that it would have been a lot easier if we knew in advance where we were going but considering we only ever gave you a few days notice to arrange things and that you were in another city, it went so smoothly even down to the airline tickets being delivered to our hotel. We will recommend you to anyone we know traveling to Vietnam and have already given your details to some people we know who had just arrived in Hanoi as we were leaving (Mr & Mrs Handorf) so hope you hear from them. Our very best wishes to you and once again thank you very much for all your help and good advice. Regards Pam Herron, Jon Adams, Robyn Hughes and Karl Hughes - Australian nationality Visited Vietnam in April 2005 adamsherron@hotmail.com To Whom It May Concern My wife and I have just returned from a months holiday in Vietnam, starting in Saigon and finishing in Hanoi. All our hotels and flights were booked through VietnamStay. May I assure anybody reading this that Vietnam Stay is a completely reliable company who gave us personal attention throughout our trip and even managed to make a few last minute 'in country" changes to our itinerary most smoothly. All the hotels we used accepted their vouchers without any question and, in two cases, even upgraded us to Executive level rooms. Airline flights were booked accurately and everything was spot on time. The courtesy and attentiveness of their staff is an experience in itself. They came to our hotel with the vouchers for the trip rather than us having to find their office in Saigon. In fact Andrew in the Saigon office even phoned to let us know that he would be 10 minutes late for one appointment rather than keep us waiting and uncertain. Vietnam is a place where good manners are still very much adhered to. In Saigon we were going to pay in Travellers Cheques for our vouchers but some difficulty was encountered in cashing them. Although eventually we were able to VietnamStay were quite willing to let us have the vouchers and not pay until we reached the end of our trip in Hanoi had we not found a willing bank in Saigon. This attests to the firms honesty. Like many of you reading this we were rather doubtful about booking Asian hotels on the internet. I can assure you that you can feel quite safe dealing with this company. We gave our credit card number pre departure for Vietnam as some of the hotels require it to hold reservations. However no debits have appeared on our card and we paid cash in full on arrival receiving vouchers in return. I looked at other websites on the net and compared prices. Overall VietnamStay prices were as good as anybody else. Not a lot less nor more expensive If they had have been much cheaper I would have suspected the company was = not genuine. So, overall, you can rest easily if you book with VietnamStay and can be sure of excellent personal service. I commend it most highly. Dr. Tony Linford - Australian nationality Coolum Beach, Queensland, Australia Visited Vietnam in April 2005 drofnil@bigpond.net.au "Savoring the Bounty of Vietnam", published on 10 April 2005 in 'The New York Times' " Web sites like vietnamstay.com, which we used for all the hotels below but the Twin Tiger and Ana Mandara, can arrange hotels and flights before or after arrival in Vietnam, often for discounted rates." Taylor Holliday  - American nationality Visited Vietnam in March 2005 Dear Mr. Minh Tuan, Just a quick note to thank your company and staff for the assistance we received in organising our trip to Vietnam recently. Everything went according to plan and we enjoyed ourselves immensely. We are now looking at returning to Vietnam in March of next year and would like to know how early you would require bookings for hotels. Thanks Craig SANDERSON  & Wendy REDENBACH - Australian nationality Visited Vietnam in March 2005 morecomm@bigpond.com Dear Ms Binh, We have just returned home from a lovely holiday in Vietnam and would like to thank you for making the travel arrangements which all went very smoothly. We also enjoyed meeting you in Hanoi - particularly after all the correspondence by email prior to our departure! Vietnam is a place we have wanted to visit for some time and we enjoyed all the places we visited. The holiday was to mark a special occasion, and we have very happy memories of our trip. Our only complaint was that it was too short! We now have to go back to work to save for another holiday!!! Thanks again for your excellent service. Kind Regards, Duncan and Sheena MacLean - British nationality Visited Vietnam in March 2005 sheena@ferryhillcottage.co.uk   Dear Mr. Tuyen Pham, I just wanted to say a big "thank you" for all of your assistance in the planning of our Vietnam holiday. We had the time of our lives in your country and thanks to you, everything worked out very smoothly. It was terrific to show up and find my name on a sign outside airports and train stations. It certainly made things stress free!!! All of the hotels were clean and comfortable and everything worked like a charm. Vietnam is a fantastic destination and we found the people to be among the nicest in the world. Thank you once again for all of your assistance, your continual e-mails and your unfailing assistance. I will definitely recommend Vietnamstay to anyone planning a holiday to your wonderful country in the future. Yours truly, Sandra St. Thomas and companions - Canadian nationality Visited Vietnam in March 2005 bspost@sympatico.ca Dear Hong Nga, Our trip to VietNam went very smoothly thanks to you. Everything you arranged for us worked like clockwork. Thank you for all your effort. I will be sure to recommend you and VietNamStay to anyone traveling there. Mark & Ingrid Nugent - German nationality Visited Vietnam in Jan 2005

Review by year 2007 2006 2005 2004 2003

©2005 - VietnamStay.Com. All Rights Reserved.