Having over 12 years of experience in creating customized tours for travelers, Vietnamstay commits to providing you with the highest standard of service along with authentic and unique experience in Vietnam, Cambodia, Laos, Thailand, Myanmar. We always strive our best to create your perfect vacations and lifetime experience.
98% happy in 2015
Authentic & tailor made Tours
Authentic & tailor made Tours
Each traveler is different and has a different travel style. Even with similar clients, if the time of travel differs, a different type of tour may be necessary. We understand this and have developed a wide range of tours for our clients’ diverse needs. Furthermore, we continuously follow travel trends to help create new ideas and programs for our clients. This continues to be our way of working- to create authentic and unique programs. Since we live in Indochina and Thailand, we know all about the products we sell. Your specific preferences, style of travel, and budget are all carefully considered when we create the holiday package for you.
Our multi-lingual staff speaks English, French, German, Italian and Spanish and understands the market of our customers. All our guides are locally employed, and thoroughly know the destinations, history, and culture. They receive excellent training and behave in a professional manner.
We have been organizing customized tours in the region since 2003. We served more than 70 000 travelers by the time of our 10th anniversary. All of our staff members are trained to act as your personal travel consultant. We will suggest the best option to suit you and offer our honest opinions. Our travel consultants don´t just work with you via email before you start the trip, but also maintain their support when you are on the tour to ensure that your holiday runs smoothly. Guides are carefully selected, the best vehicles are chosen, we carry out regular inspections of the services of our suppliers and we have a tried and tested booking process- this is the commitment we can make to you. Our aim is providing you with the best possible services in your destination and maximum satisfaction for your trip. Beside our personal consultants that are available at any time, our hotlines are also available 24/7 in case anything unforeseen should happen.
With the reputation and the trust we have gained over a long and productive relationship with our partners, we are in a position to negotiate the best prices for all our products and services. We don´t just keep this privilege for profit, but we pass on all of the up-to-date prices and special promotions to you. With our head office in Vietnam, we have secured a license from the Vietnam National Authority for Tourism. Our International Tour Operator License number is 00-248/TCDL-GP LHQT. Our bond account for the license is solely for compensating clients in case of a claim. The bond is required to have a certain amount, so whenever compensation needs to be paid to a client, we are obliged to top up the bond to this minimum level. However, we have never needed to deposit more in this account and thus we have never been required to withdraw from this bond to compensate a client.