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At Vietnamstay Travel, the quality of our services speaks for itself. Read the reviews below to see what our customers had to say about their experiences with us in Vietnam, Laos, Cambodia, and Thailand.


  • Dear Mr. Hao,

    I have been meaning to write you sooner, but with the jet lag, Christmas & New Year holidays & our leaving New York again to drive for days to Florida, I just never had the chance. My apologies.

    The trip overall was very good. You did a great job organizing it & we were impressed with the service. All the drivers & guides were on time & polite. The vehicles clean & air conditioned, which we appreciated. Some of the guides were better than others, which is to be expected. I'm not spelling their names correctly but Dow in Laos & Lap in Hanoi were the best. Their English was excellent & they were most knowledgeable. Our guides in Bangkok (Jeng) & Saigon (Tuck) were very nice, but more difficult to understand & seemed less experienced, but very nice.

    The hotels were all perfect. They were each different but all were lovely & had staff that could assist us & speak English. The locations were also good. Most of the excursions out of the cities were worthwhile. I would NOT recommend taking a full day to drive & take a train to see the Bridge on the River Kwai. It took too long & was not that interesting to us, although we did ask you to set it up for us originally so the complaint is not with you.

    I also think we might have omitted Thailand. It was my least favorite & we ended up taking eight flights throughout the trip which, although they were only an hour or so, had us coming & going & sitting a lot in airports. We found that very tiring. Again, you booked what we requested, but you may want to share with other travelers what our experience was.

    The evening Vespa tour in Saigon was a lot of fun & a perfect was too get around the city, especially since our flight there was delayed & we lost the afternoon sightseeing opportunities. We also liked the bike & massages. We would definitely recommend VietnamStay & you to anyone who asks. Thank you for your time & advice in helping us plan a most memorable trip. Wishing you a happy & health 2016.

    Best regards,

    Barbara DiTata

  • Dear Pham

    It was a pleasure to meet you in Hanoi and we would like to thank you for all the wonderful arrangements you made for our trip. From the time we first arrived in HCMC until the last transfer to the airport on our way home, everything was smooth and efficient. Our tour guides were all extremely knowledgeable, friendly and helpful and the drivers were all excellent. We had an amazing time and would certainly recommend Vietnam to our friends as a holiday destination and Aurora Travel as the best company to arrange it! We are especially grateful to you for all your help and guidance in planning the itinerary and tours.

    We would like to suggest that perhaps you could consider offering lunch for the full day tours as an optional extra or maybe allowing people to make their own choice from the menu within a fixed budget. The restaurants we were taken to were all very good and once our guides understood our requirements they were very helpful in calling ahead and asking for menus to suit our tastes which we appreciated very much.

    It is hard to say what were the highlights of the tour as everything was so interesting - Ha Long Bay was amazing and we were very impressed by the Cu Chi Tunnels and the War Remnants Museum which is very well presented. We were saddened by the awful things that have happened in the past but also very happy to see how Vietnam is developing now and that the people are very forward looking.

    The Vespa tour in HCMC was great fun, the drivers were extremely careful and the guide gave us an excellent insight into Vietnamese food and how to eat it. The two music venues at the end of the tour were especially enjoyable and the whole experience made for a very memorable evening which we would really recommend to our friends.

    Once again, many thanks for your help, we will definitely post some positive comments on Trip Advisor.

    Please accept our best wishes for a very happy New Year.

    Kind regards

    Talal

  • Dear Mr. Xuan Hao,

    I'm back at home now and I want to say a big THANK YOU for all your efforts in making my trip to Vietnam and the Angkor temples so memorable!

    The selected hotels were all to my taste, very well located and rooms well equipped. My favorite was the one in Hoi An - new and very clean and comfortable. My special thanks go to their attentive staff. I really appreciate the upgrades you made for some hotels and especially for the Halong Indochina Junk. Despite sad weather the ship and its crew really cheered me up. All the drivers you provided were courteous and punctual and very nice. The guides were wonderful: very professional, knowledgeable and flexible, always wearing a big smile. Thinh, my guide on the Mekong River and Sronok in Cambodia were outstanding.

    All together it was a most fascinating trip. I fell in love with your beautiful country and warm people. Thank you so much!

    Warmest wishes from cold Estonia,

    Kerti Tergem

  • Mr. Pham helped us prepare a trip of a lifetime. He helped us select Unesco Worle Heritage sites, ancient temples, activities, and hotels. Everything went smoothly. All the drivers and guides were knowledgable and helpful. We were so well taken care of the entire 3 weeks. It was so relaxing to know that all was taken care of. I would highly recommend Vietnam Stay and Mr. Pham. Thank you. A perfect introduction to all the beauties of Southest Asia.

    Luann & Karel

  • Mr Pham took all our wishes (Golf, Sightseeings, Drivers, Flights and Hotels) and created an unforgettable time in Vietnam (Hanoi, Da Nang, Nha Trang, Dalat, Saigon). We have been spoiled, taken care

    Mr Pham was 24 hours reachable, if we needed his support and managed all our needs, which happend due to the perfect organisation only 2 times as we wanted to change the drivers pick-up time. But it is great knowing, that you have someone backing you up in a unknown country

    We could book excursions with a short time notice and Mr Pham organized everything and we could just enjoy.


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